Training on the SF1 from Futurepump
Our new distributor in Uganda asked for training on how to market, install and maintain our pumps. Therefore, last week, we (Charles, Kinya and Martina) ventured to Uganda to support SolarNow. This will allow them to really begin selling the Futurepump solar water pumps.
In order to reach the most staff members at different branches of SolarNow we toured around the country in two teams. Our journey started in Kampala where we gave training to technical and service staff from the Headquarters as well as sales and technical staff from 3 different branches. Staff were trained on what the pump can do and what type of customers are the most suitable.
We covered benefits, frequently asked questions and sales pitches and then embarked on the technical training. This involved taking apart the pump and practising an installation/demonstration. During training, we from Futurepump are not allowed to touch the pump during the disassembly and reassembly of the pump to see how well the training has been understood. This was great fun especially because everybody actively participated to try and find out the best way to take the pump apart.
At the local branches we were able to do practical demonstrations in addition to the previously mentioned training. These branches have a demonstration pump in their shop. As part of the training we practised setting up the pump in front of their branch, it was effective for the sales staff to see the pump in a demonstration setting. What was also fantastic was that in Kapchorwa the sales staff was immediately able to collect some leads and the pump drew a big crowd.
Thank you for your time, attention and efforts!
Check out our YouTube channel for more information on our range of solar powered water pumps and how to install yours.