Privacy Policy

Who we are

Our website address is: http://futurepump.com.

Any personal data provided to Futurepump Ltd. through our website is collected and stored with your privacy as our top priority.

We collect data through our website to be able to provide specific and detailed information to you about our work and products in your country, with your interest to either inquire about, buy and/or distribute our products.

What personal data we collect and why we collect it

Contact forms

All data collected is stored on secure systems and if there is a distributor set up in your country your details may be passed onto them so they can provide further information relating to that specific location. If there is not a distributor set up in your country, we will keep your details on record to notify you when there is one and your details may then be passed on to this distributor.

Futurepump may contact you regarding our work and products at any time using the contact details you have provided. You can opt-out of this at any time by either unsubscribing to our emails or sending a request to comms@futurepump.com with a subject line including ‘remove personal data’.

Email Communications

When you sign-up on our contact forms and share your contact details, we will email you with relevant information and send out regular emails about our work, news and offers for marketing purposes. You can opt-out of our emails at any time by using the ‘unsubscribe’ link at the bottom of all our marketing emails.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Who we share your data with

We operate in many countries around the world and sell our products through trusted distributors local to these countries. We may share your information with these distributors so they will be able to provide you with more specific information regarding the availability and sale of our products in your country.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

If you submit a form, the form and its metadata are retained indefinitely. This is so we can provide the correct and up to date information to you in regards to our work and products.

What rights you have over your data

If have left comments or submitted forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can withdraw consent to store and use your personal data and request for your information to be removed at any time. To do this please email comms@futurepump.com with a subject line including ‘remove personal data’.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your personal data

Any personal data provided to Futurepump Ltd. through our website is collected and stored with your privacy as our top priority.

Personal data includes identifiable information about yourself; including your name, phone number, email address, location and IP address.

Additional information

If you have any questions, please email comms@futurepump.com with a subject line including ‘privacy policy’.

Last updated 20/08/2020